Program Updates

VFC/VFAAR Re-enrollment Opens in Two Weeks!

The Philadelphia Vaccines for Children (VFC)/ Vaccines for Adults at Risk (VFAAR) annual re-enrollment period will take place June 1 – 30, 2023. For the fourth year, the enrollment will be done electronically through PhilaVax.To get your site ready for re-enrollment, complete these steps now.1. Update Clinic ToolsReview the information indicated for your site the Clinic Tools, Clinic Information module. Use these job aids to guide you though making needed updates to the clinic’s:

2. Make sure you have the access to PhilaVax you need.The vaccine coordinators and medical director must log into the PhilaVax IIS to access, complete and sign the electronic re-enrollment form. If you have not completed the 2023 User Confidentiality Agreement to renew your account or do not have a PhilaVax user account, use the link below to complete it now.PhilaVax User Confidentiality Agreement

If you have a PhilaVax account and need to update your password, you can email PhilaVax@phila.gov for assistance.Additional information and instructions will be communicated closer to the start of the re-enrollment period.Re-enrollment is a requirement for the VFC/VFAAR programs. Failure to complete the re-enrollment form will result in un-enrollment.Questions? Email our team at DPHProviderHelp@phila.gov.

Print and Digital Immunization Resources

We hope that 2023 is treating you well!We wanted to share some new resources with you from our team and the CDC. In addition to the digital resources linked below, we mailed out some great materials. Look for them in your mailbox this week!Looking for the most up to date immunization news? We got you!

Order Print Materials

IMPORTANT: The Immunization Program Website Address (URL) is Changing! Update Your Bookmarks!

On January 17, 2023, the PDPH Immunization Program website URL will be changing from vaccines.phila.gov to vaccines.phila.gov. Your bookmarked pages will need to be updated once the new URL goes live on January 17.

How This Will Impact Providers

There will be an automatic redirect in place, where anyone who goes to vaccines.phila.gov will be automatically sent to vaccines.phila.gov. But if you have certain pages on the website bookmarked, these links will have to be updated in January. If you don’t update those bookmarks after January 17, you will see a 404 error message.

Email vaccines@phila.gov with any questions.

Contact the Immunization Program!

The Immunization Program manages several email accounts to support providers and the public with immunization-related queries. Use this guide to determine who to contact based on the nature of your request:

PhilaVax@phila.gov: PhilaVax account support and technical issues (patient update requests, vaccine reporting questions, etc.)

Vaccines@phila.gov: General inquiries.

DPHProviderHelp@phila.gov: Medical provider assistance (Clinic Tools and inventory support, vaccine ordering and returns, reconciliation, staff changes, etc.)

TempCheck@phila.gov: Vaccine storage and handling inquiries (temperature logs, storage units, DDL technical problems, etc.)

Vaxevent@phila.gov: COVID-19 clinic matchmaking (organizations seeking to be matched with providers for COVID-19 vaccine events).

VaxontheGo@phila.gov: Vaccine orders and logistical inquiries (COVID-19 vaccine order status, vaccine transportation, transfer logs, etc.)

Covidproviders@phila.gov: COVID-19 provider enrollment, quality assurance, and vaccine expiration questions.

Prefer calling?

The following telephone and fax numbers are available for providers as well:

Storage and Handling
p 215.685.6777
f 215.238.6948

VFC & VFAAR
p 215.685.6728 / 215.685.6667
f 215.238.6948

Thank you for keeping Philadelphia safe and healthy!