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Holiday Season Delivery Delays

Holiday Season Delivery Delays

The vaccine distribution center will have reduced delivery capacity during the holiday season. Orders submitted during this time will take longer than usual to ship.

November 

  • Place your order by Friday, November 15, 2024, at 12 p.m. Orders placed after this date may not ship until December 2, 2024. 
  • No vaccine delivery on November 28, 2024, and November 29, 2024. 

December

  • Place your order by Tuesday, December 10, 2024, at 12 p.m. Orders placed after this date may not ship until early January 2025. 
  • No delivery from December 23, 2024, through December 31, 2024.  

January 

  • No delivery January 1, 2025, and January 2, 2025.  
  • January 3, 2025: Regular ordering resumes.

Be sure to check the status of your order within two business days of submitting. 

Continue to check for tracking information daily as FedEx and UPS delivery delays continue. Use this job aid to assist you with reviewing this information.

For assistance with completing your reconciliation or submitting your order, email our team at DPHProviderhelp@phila.gov.