COVID-19 Vaccine Return Guidance

24 Apr COVID-19 Vaccine Return Guidance

COVID-19 Vaccine Return Guidance

Unopened vaccines should be returned when:

•  The manufacturer expiration date has passed.
•  The vaccines are no longer viable due to out-of-range temperatures.
•  The vaccine has passed its beyond-use-date (BUD).

When returning COVID-19 vaccines that have passed their beyond-use-date, remember to select Other as the return reason and include “Past BUD [insert the BUD date]” in the comments section. 

Process a return for expired or non-viable vaccines in PhilaVax. Use this guide to assist you in the return process.

Contact dphproviderhelp@phila.gov if you need assistance with completing a return.