Contact the Immunization Program!
The Immunization Program manages several email accounts to support providers and the public with immunization-related queries. Use this guide to determine who to contact based on the nature of your request:
DPHProviderHelp@phila.gov: Medical provider assistance (Clinic Tools and inventory support, vaccine ordering and returns, reconciliation, staff changes, etc.)
TempCheck@phila.gov: Vaccine storage and handling inquiries (temperature logs, storage units, DDL technical problems, etc.)
Covidproviders@phila.gov: Adult COVID-19 provider questions and Bridge Access Program questions.
The following telephone and fax numbers are available for providers as well:
Storage and Handling
VFC & VFAAR
p 215.685.6728 / 215.685.6667
Thank you for keeping Philadelphia safe and healthy!