13 Nov 2026 Holiday Season Delivery Delays
The vaccine distribution center will have reduced delivery capacity during the holiday season. Orders submitted during this time will take longer than usual to ship.
November:
- Order by: Wednesday, November 18, 2026, at 1 p.m.
- Orders placed after this date may not ship until after December 1, 2026.
- No deliveries: November 25–27, 2026
December:
- Order by: Friday, December 11, 2026, at 1 p.m.
- Orders placed after this date may not ship until after January 5, 2027.
- No deliveries: December 21–31, 2026
January:
- No deliveries: January 1, 2027
- Regular ordering resumes: Monday, January 4, 2027
Ordering Tips:
- Be sure to check the status of your order within two business days of submitting.
- Continue to check for tracking information daily as FedEx and UPS delivery delays continue. Use this guide to assist you with reviewing this information.
- Order Requirements:
- Routine, COVID-19, and RSV vaccine orders: Current temperatures and current reconciliation due on the same day as the order.
- Influenza: Current temperatures due on same day as order. Current reconciliation is due every 60 days, after the initial order of the season.
For assistance with completing your reconciliation or submitting your order, email our team at dphproviderhelp@phila.gov.