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philavax@phila.gov

215-685-6784

215-238-6944


Register a clinic

Fill out both forms, then either email or fax them to us at the contact above.

Clinic registration form
Provider agreement form

On behalf of patients

Request or update record
Patient update request

Looking for something else?

PhilaVax program info
Flat file reporting guide
More PhilaVax resources

COVID-19 Vaccine Returns

COVID-19 Vaccine Returns

COVID-19 Vaccine Returns

Unopened vaccines should be returned when:

  •  The manufacturer expiration date has passed.
  •  The vaccines are no longer viable due to out-of-range temperatures.
  •  The vaccine has passed its beyond-use-date (BUD).

When returning COVID-19 vaccines that have passed their beyond-use-date,
remember to select Other as the return reason and include “Past BUD [insert the
BUD date]” in the comments section.*

Process a return for expired or non-viable vaccines in PhilaVax. Use this guide to assist you in the return process.

*New BUD labels are available for order. View this recent advisory for the ordering page and BUD label instructions.  

Reminders

When to waste vaccine:

  • Opened non-viable vaccines should be wasted out of inventory in
    PhilaVax. Use this guide to assist you in the wastage process.
  • Wasted vaccines include:
    • Open multi-dose vials where not all doses have been administered.
    • Broken vials/syringes.
    • Vaccine drawn up into a syringe but not administered.