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Holiday Season Delivery Delays

27 Nov Holiday Season Delivery Delays

Posted at 14:01h in General, Program Updates by

Holiday Season Delivery Delays

The vaccine distribution center will have reduced delivery capacity during the holiday season. Orders submitted during this time will take longer than usual to ship.

December

  • Place your order by Friday, December 6, 2024, at 12 p.m. Orders placed after this date may not ship until early January 2025. 
  • No delivery from December 23, 2024, through December 31, 2024.  

January 

  • No delivery January 1, 2025, and January 2, 2025.  
  • January 3, 2025: Regular ordering resumes. 

Track Your Order

Be sure to check the status of your order within two business days of submitting. 

Continue to check for tracking information daily as FedEx and UPS delivery delays continue. Use this job aid to assist you with reviewing this information.

For assistance with completing your reconciliation or submitting your order, email our team at DPHProviderhelp@phila.gov.