{"id":13171,"date":"2025-11-13T10:05:00","date_gmt":"2025-11-13T15:05:00","guid":{"rendered":"https:\/\/vaccines.phila.gov\/?p=13171"},"modified":"2025-11-10T11:11:22","modified_gmt":"2025-11-10T16:11:22","slug":"not-receiving-our-advisories","status":"publish","type":"post","link":"https:\/\/vaccines.phila.gov\/index.php\/not-receiving-our-advisories\/","title":{"rendered":"Not Receiving Our Advisories?"},"content":{"rendered":"\n<p>If you or a colleague is not receiving our email advisories, follow the instructions below to ensure you receive future messages. Please forward this message to colleagues who may be facing issues with receiving our updates.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>1. Check your junk or spam folders to ensure our advisories aren&#8217;t going to those folders.<\/strong><\/p>\n\n\n\n<p>i. If our advisories have gone to your junk or spam folders, add <a href=\"mailto:vaccines@phila.gov\">vaccines@phila.gov<\/a> to your email account&#8217;s safe senders list (instructions for <a href=\"https:\/\/support.microsoft.com\/en-us\/office\/add-recipients-to-the-safe-senders-list-in-outlook-be1baea0-beab-4a30-b968-9004332336ce\" data-type=\"link\" data-id=\"https:\/\/support.microsoft.com\/en-us\/office\/add-recipients-to-the-safe-senders-list-in-outlook-be1baea0-beab-4a30-b968-9004332336ce\">Outlook here<\/a> and <a href=\"https:\/\/support.google.com\/a\/answer\/2368132?hl=en\" data-type=\"link\" data-id=\"https:\/\/support.google.com\/a\/answer\/2368132?hl=en\">Gmail here<\/a>).<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>2. Check that you weren&#8217;t unsubscribed from our emails.<\/strong><\/p>\n\n\n\n<p>i. See previous advisories from us by searching &#8220;vaccines@phila.gov&#8221; in your email inbox.<\/p>\n\n\n\n<p>ii. Scroll to the bottom of any advisory and click on &#8220;Unsubscribe Preferences&#8221; (screenshot below).<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"113\" src=\"https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/11\/pip-2.png\" alt=\"\" class=\"wp-image-13172\" style=\"width:444px;height:auto\" srcset=\"https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/11\/pip-2.png 500w, https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/11\/pip-2-480x108.png 480w, https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/11\/pip-2-300x68.png 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>iii. On the page that opens, scroll down and check whether any &#8220;Email Types&#8221; are marked &#8220;Yes&#8221; for &#8220;Opt Out.&#8221; If so, toggle them to \u201cNo&#8221; (screenshot below).<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"864\" src=\"https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/11\/cropped-email-type-image-for-advisory-1024x864.png\" alt=\"\" class=\"wp-image-13181\" style=\"width:563px;height:auto\" srcset=\"https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/11\/cropped-email-type-image-for-advisory-1024x864.png 1024w, https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/11\/cropped-email-type-image-for-advisory-480x405.png 480w, https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/11\/cropped-email-type-image-for-advisory-1536x1297.png 1536w, https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/11\/cropped-email-type-image-for-advisory-700x591.png 700w, https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/11\/cropped-email-type-image-for-advisory-300x253.png 300w, https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/11\/cropped-email-type-image-for-advisory-600x506.png 600w, https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/11\/cropped-email-type-image-for-advisory.png 1880w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>iv. Make sure to click \u201cSave Preferences\u201d at the bottom of the page afterwards (screenshot below).<\/p>\n\n\n\n<ol class=\"wp-block-list\"><\/ol>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"169\" src=\"https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/11\/save-prefs-3-1-1024x169.png\" alt=\"\" class=\"wp-image-13176\" style=\"width:442px;height:auto\" srcset=\"https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/11\/save-prefs-3-1-1024x169.png 1024w, https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/11\/save-prefs-3-1-480x79.png 480w, https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/11\/save-prefs-3-1-1536x253.png 1536w, https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/11\/save-prefs-3-1-2048x338.png 2048w, https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/11\/save-prefs-3-1-700x115.png 700w, https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/11\/save-prefs-3-1-300x49.png 300w, https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/11\/save-prefs-3-1-600x99.png 600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">Want to review past advisories?<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<p>View all past advisories <a href=\"https:\/\/vaccines.phila.gov\/\" data-type=\"link\" data-id=\"https:\/\/vaccines.phila.gov\/\">on our website<\/a>. Scroll down to &#8220;The Latest in Immunizations\u201d where you can read our most recent advisories. For all past advisories, see our <a href=\"https:\/\/vaccines.phila.gov\/index.php\/advisories\/\" data-type=\"link\" data-id=\"https:\/\/vaccines.phila.gov\/index.php\/advisories\/\">advisories archive<\/a>.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">Need to sign up for the mailing list?<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<p>Get the newest information from the Philadelphia Immunization Program by <a href=\"https:\/\/cdn.forms-content.sg-form.com\/5e3c3428-8ca5-11ef-9869-c6d0298819a6\" data-type=\"link\" data-id=\"https:\/\/cdn.forms-content.sg-form.com\/5e3c3428-8ca5-11ef-9869-c6d0298819a6\">filling out this form<\/a> or clicking the button below.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/cdn.forms-content.sg-form.com\/5e3c3428-8ca5-11ef-9869-c6d0298819a6\">SIGN UP HERE!<\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">Need additional help?<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<p>Contact <a href=\"mailto:vaccines@phila.gov\">vaccines@phila.gov<\/a> with any further questions regarding email advisories.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you or a colleague is not receiving our email advisories, follow the instructions below to ensure you receive future messages. Please forward this message to colleagues who may be facing issues with receiving our updates. 1. Check your junk or spam folders to ensure&#8230;<\/p>\n","protected":false},"author":30,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-13171","post","type-post","status-publish","format-standard","hentry","category-general"],"_links":{"self":[{"href":"https:\/\/vaccines.phila.gov\/index.php\/wp-json\/wp\/v2\/posts\/13171","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vaccines.phila.gov\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vaccines.phila.gov\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vaccines.phila.gov\/index.php\/wp-json\/wp\/v2\/users\/30"}],"replies":[{"embeddable":true,"href":"https:\/\/vaccines.phila.gov\/index.php\/wp-json\/wp\/v2\/comments?post=13171"}],"version-history":[{"count":0,"href":"https:\/\/vaccines.phila.gov\/index.php\/wp-json\/wp\/v2\/posts\/13171\/revisions"}],"wp:attachment":[{"href":"https:\/\/vaccines.phila.gov\/index.php\/wp-json\/wp\/v2\/media?parent=13171"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vaccines.phila.gov\/index.php\/wp-json\/wp\/v2\/categories?post=13171"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vaccines.phila.gov\/index.php\/wp-json\/wp\/v2\/tags?post=13171"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}