{"id":12078,"date":"2025-04-28T14:59:44","date_gmt":"2025-04-28T18:59:44","guid":{"rendered":"https:\/\/vaccines.phila.gov\/?p=12078"},"modified":"2025-04-28T16:20:03","modified_gmt":"2025-04-28T20:20:03","slug":"spring-2025-support-team-newsletter","status":"publish","type":"post","link":"https:\/\/vaccines.phila.gov\/index.php\/spring-2025-support-team-newsletter\/","title":{"rendered":"Spring 2025 Support Team Newsletter"},"content":{"rendered":"\n<h2 class=\"wp-block-heading has-text-align-center\">Support Team Newsletter<\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\"><em>Spring 2025<\/em><\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"916\" height=\"512\" src=\"https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/04\/support-team-header.jpg\" alt=\"\" class=\"wp-image-12079\" srcset=\"https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/04\/support-team-header.jpg 916w, https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/04\/support-team-header-480x268.jpg 480w, https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/04\/support-team-header-700x391.jpg 700w, https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/04\/support-team-header-300x168.jpg 300w, https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/04\/support-team-header-600x335.jpg 600w\" sizes=\"auto, (max-width: 916px) 100vw, 916px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading newsletter-h2\">Four Tips for Ordering Success<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center newsletter-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading newsletter-column-header\">1. Complete all 3 steps on the same day:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email<\/strong>&nbsp;temperature data to&nbsp;<a href=\"mailto:tempcheck@phila.gov\">tempcheck@phila.gov<\/a>.<\/li>\n\n\n\n<li><strong>Upload<\/strong>\u00a0temperature data to Clinic Tools in PhilaVax.<br><a href=\"\/index.php\/temperature-monitoring\/#submit-data\" data-type=\"link\" data-id=\"\/index.php\/temperature-monitoring\/#submit-data\" target=\"_blank\" rel=\"noreferrer noopener\">Learn how to upload temperature data<\/a>.<\/li>\n\n\n\n<li><strong>Complete\u00a0<\/strong>your reconciliation on the same day!<br><a href=\"\/index.php\/ordering-receiving\/#reconciliation\" data-type=\"link\" data-id=\"\/index.php\/ordering-receiving\/#reconciliation\" target=\"_blank\" rel=\"noreferrer noopener\">Learn how to complete a reconcilliation<\/a>.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column newsletter-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading newsletter-column-header\">2. Order the right amount!<\/h3>\n\n\n\n<p>When placing vaccine orders, make sure to request the right amount. We review all orders to prevent unnecessary waste.<\/p>\n\n\n\n<p>Use this\u00a0<a href=\"\/index.php\/portfolio_page\/ordering-formula\/\" target=\"_blank\" rel=\"noreferrer noopener\">guide to calculate how much vaccine to order<\/a>.<\/p>\n\n\n\n<p>If you need additional doses, include the reason for the increase in the\u00a0<strong>Clinic Comments Field<\/strong>\u00a0when submitting your order.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center margin_top_25 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center newsletter-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading newsletter-column-header\">3. Reach out early!<\/h3>\n\n\n\n<p>We are always happy to help, but it can take up to 72 hours to respond, so plan ahead.<\/p>\n\n\n\n<p>Include your site\u2019s&nbsp;<strong>pin number<\/strong>&nbsp;and keywords describing the issue in the email\u2019s subject line.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center newsletter-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading newsletter-column-header\">4. Complete your returns!<\/h3>\n\n\n\n<p>Returns can only be processed\u00a0<em><strong>once the vaccine has expired<\/strong><\/em>.<br><a href=\"\/index.php\/wastage-returns\/#return\" target=\"_blank\" rel=\"noreferrer noopener\">Learn how to complete a return<\/a>.<\/p>\n\n\n\n<p>To remove COVID vaccines past their&nbsp;<strong>Beyond Use Date (BUD)<\/strong>, select \u201cOther\u201d as the return reason and note in the&nbsp;<strong>Clinic Comments Field<\/strong>: \u201cPast BUD Lot # ABC123, Expired 2\/20\/2025.\u201d<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading newsletter-h2\">Reminders<\/h2>\n\n\n\n<p class=\"p-border-left margin_bottom_10\">The deadline to update your\u00a0<a href=\"https:\/\/logtagrecorders.com\/software\/logtag-analyzer\/\" data-type=\"link\" data-id=\"https:\/\/logtagrecorders.com\/software\/logtag-analyzer\/\" target=\"_blank\" rel=\"noreferrer noopener\">LogTag software to version 3<\/a>\u00a0was March 31, 2025.\u00a0<em><strong>LogTag version 2 is no longer supported<\/strong><\/em>.\u00a0<a href=\"\/index.php\/portfolio_page\/logtag-software-configuration-guide-vfc-400-1-ddl\/\" data-type=\"link\" data-id=\"\/index.php\/portfolio_page\/logtag-software-configuration-guide-vfc-400-1-ddl\/\" target=\"_blank\" rel=\"noreferrer noopener\">View the LogTag configuration guide<\/a>\u00a0if you still need to update your software.<\/p>\n\n\n\n<p class=\"p-border-left margin_bottom_10\">Coolers are available for offsite vaccinations and freezer defrost. Email\u00a0<a href=\"mailto:tempcheck@phila.gov\">tempcheck@phila.gov<\/a> for questions.\u00a0<a href=\"\/index.php\/portfolio_page\/defrost-guide\/\" data-type=\"link\" data-id=\"\/index.php\/portfolio_page\/defrost-guide\/\" target=\"_blank\" rel=\"noreferrer noopener\">View the defrosting storage unit guide<\/a>.<\/p>\n\n\n\n<p class=\"p-border-left\">Reconciliations should be completed every 30 days, even if you are not placing an order.\u00a0<a href=\"\/index.php\/ordering-receiving\/#reconciliation\" data-type=\"link\" data-id=\"\/index.php\/ordering-receiving\/#reconciliation\" target=\"_blank\" rel=\"noreferrer noopener\">Learn how to complete a reconcilliation<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading newsletter-h2\">Meet the Ordering Team<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center newsletter-column-no-header is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"margin_bottom_10\"><strong>Charma Miller<\/strong><\/p>\n\n\n\n<p class=\"margin_bottom_10\"><em>Ordering Team Coordinator<\/em><\/p>\n\n\n\n<p>Charma has over 10 years of experience. She is an expert at troubleshooting issues and ensuring timely vaccine delivery!<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column newsletter-column-no-header is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"margin_bottom_10\"><strong>Julia Toledo<\/strong><\/p>\n\n\n\n<p class=\"margin_bottom_10\"><em>Vaccine Specialist I<\/em><\/p>\n\n\n\n<p>Julia has worked for PDPH for 4 years and in public service for 35. She is dedicated to her family and has a growing gnomes collection.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns margin_top_25 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center newsletter-column-no-header is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"margin_bottom_10\"><strong>Arianna Gross<\/strong><\/p>\n\n\n\n<p class=\"margin_bottom_10\"><em>Vaccine Specialist I<\/em><\/p>\n\n\n\n<p>Arianna is one of our newest vaccine ordering specialists. She is enthusiastic about joining the team and is always willing to provide support!<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading newsletter-h2\">Contact Info<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center newsletter-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading newsletter-column-header\">Ordering team<\/h3>\n\n\n\n<p><i class=\"qode_icon_font_awesome_5 fa5 fa fa-envelope qode_button_icon_element inline-icon\"><\/i><a href=\"mailto:dphproviderhelp@phila.gov\">dphproviderhelp@phila.gov<\/a><\/p>\n\n\n\n<p><i class=\"qode_icon_font_awesome_5 fa5 fa fa-phone qode_button_icon_element inline-icon\"><\/i>215-685-6728\/6667<\/p>\n\n\n\n<p><i class=\"qode_icon_font_awesome_5 fa5 fa fa-fax qode_button_icon_element inline-icon\"><\/i>215-238-6948<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column newsletter-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading newsletter-column-header\">TempCheck team<\/h3>\n\n\n\n<p><i class=\"qode_icon_font_awesome_5 fa5 fa fa-envelope qode_button_icon_element inline-icon\"><\/i><a href=\"mailto:tempcheck@phila.gov\" data-type=\"mailto\" data-id=\"mailto:tempcheck@phila.gov\"><\/a><a href=\"mailto:tempcheck@phila.gov\">tempcheck@phila.gov<\/a><\/p>\n\n\n\n<p><i class=\"qode_icon_font_awesome_5 fa5 fa fa-phone qode_button_icon_element inline-icon\"><\/i>215-685-6777<\/p>\n\n\n\n<p><i class=\"qode_icon_font_awesome_5 fa5 fa fa-fax qode_button_icon_element inline-icon\"><\/i>215-238-6948<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading newsletter-h2\">Important Dates<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center newsletter-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading newsletter-column-header\">03\/31\/2025<\/h3>\n\n\n\n<p>RSV season is over. Unexpired vaccine may be retained until next season. If any doses expire before next season, complete a return for the doses upon expiration.<\/p>\n\n\n\n<p><a href=\"\/index.php\/wastage-returns\/#return\" data-type=\"link\" data-id=\"\/index.php\/wastage-returns\/#return\" target=\"_blank\" rel=\"noreferrer noopener\">Learn how to complete a return<\/a>.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top newsletter-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading newsletter-column-header\">3\/31\/2025<\/h3>\n\n\n\n<p>All sites must update\u00a0<a href=\"https:\/\/logtagrecorders.com\/software\/logtag-analyzer\/\" data-type=\"link\" data-id=\"https:\/\/logtagrecorders.com\/software\/logtag-analyzer\/\" target=\"_blank\" rel=\"noreferrer noopener\">LogTag temperature monitoring software to version 3<\/a>.<\/p>\n\n\n\n<p><a href=\"\/index.php\/mandatory-update-to-logtag-version-3\/\" data-type=\"link\" data-id=\"\/index.php\/mandatory-update-to-logtag-version-3\/\" target=\"_blank\" rel=\"noreferrer noopener\">Learn more about how to make the update<\/a>.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns margin_top_25 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center newsletter-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading newsletter-column-header\">06\/30\/2025<\/h3>\n\n\n\n<p>All 2024-2025 season flu vaccine expires 6\/30\/25. Complete a return for your expired flu doses.<\/p>\n\n\n\n<p><a href=\"\/index.php\/wastage-returns\/#return\" data-type=\"link\" data-id=\"\/index.php\/wastage-returns\/#return\" target=\"_blank\" rel=\"noreferrer noopener\">Learn how to complete a return<\/a>.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Support Team Newsletter Spring 2025 Four Tips for Ordering Success 1. Complete all 3 steps on the same day: 2. Order the right amount! When placing vaccine orders, make sure to request the right amount. We review all orders to prevent unnecessary waste. Use this\u00a0guide&#8230;<\/p>\n","protected":false},"author":23,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,138,139],"tags":[],"class_list":["post-12078","post","type-post","status-publish","format-standard","hentry","category-general","category-vfaar","category-vfc"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Spring 2025 Support Team Newsletter - Philadelphia Immunization Program<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vaccines.phila.gov\/index.php\/spring-2025-support-team-newsletter\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Spring 2025 Support Team Newsletter - Philadelphia Immunization Program\" \/>\n<meta property=\"og:description\" content=\"Support Team Newsletter Spring 2025 Four Tips for Ordering Success 1. Complete all 3 steps on the same day: 2. Order the right amount! When placing vaccine orders, make sure to request the right amount. We review all orders to prevent unnecessary waste. Use this\u00a0guide...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/vaccines.phila.gov\/index.php\/spring-2025-support-team-newsletter\/\" \/>\n<meta property=\"og:site_name\" content=\"Philadelphia Immunization Program\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/phillyhealth\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-04-28T18:59:44+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-28T20:20:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/04\/support-team-header.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"916\" \/>\n\t<meta property=\"og:image:height\" content=\"512\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Theo Cerequas\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Theo Cerequas\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/vaccines.phila.gov\\\/index.php\\\/spring-2025-support-team-newsletter\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/vaccines.phila.gov\\\/index.php\\\/spring-2025-support-team-newsletter\\\/\"},\"author\":{\"name\":\"Theo Cerequas\",\"@id\":\"https:\\\/\\\/vaccines.phila.gov\\\/#\\\/schema\\\/person\\\/72a2870c62f9f82e38755ebe31ac491a\"},\"headline\":\"Spring 2025 Support Team Newsletter\",\"datePublished\":\"2025-04-28T18:59:44+00:00\",\"dateModified\":\"2025-04-28T20:20:03+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/vaccines.phila.gov\\\/index.php\\\/spring-2025-support-team-newsletter\\\/\"},\"wordCount\":447,\"publisher\":{\"@id\":\"https:\\\/\\\/vaccines.phila.gov\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/vaccines.phila.gov\\\/index.php\\\/spring-2025-support-team-newsletter\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/vaccines.phila.gov\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/support-team-header.jpg\",\"articleSection\":[\"General\",\"VFAAR\",\"VFC\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/vaccines.phila.gov\\\/index.php\\\/spring-2025-support-team-newsletter\\\/\",\"url\":\"https:\\\/\\\/vaccines.phila.gov\\\/index.php\\\/spring-2025-support-team-newsletter\\\/\",\"name\":\"Spring 2025 Support Team Newsletter - Philadelphia Immunization Program\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/vaccines.phila.gov\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/vaccines.phila.gov\\\/index.php\\\/spring-2025-support-team-newsletter\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/vaccines.phila.gov\\\/index.php\\\/spring-2025-support-team-newsletter\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/vaccines.phila.gov\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/support-team-header.jpg\",\"datePublished\":\"2025-04-28T18:59:44+00:00\",\"dateModified\":\"2025-04-28T20:20:03+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/vaccines.phila.gov\\\/index.php\\\/spring-2025-support-team-newsletter\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/vaccines.phila.gov\\\/index.php\\\/spring-2025-support-team-newsletter\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/vaccines.phila.gov\\\/index.php\\\/spring-2025-support-team-newsletter\\\/#primaryimage\",\"url\":\"https:\\\/\\\/vaccines.phila.gov\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/support-team-header.jpg\",\"contentUrl\":\"https:\\\/\\\/vaccines.phila.gov\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/support-team-header.jpg\",\"width\":916,\"height\":512,\"caption\":\"Support team newsletter header\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/vaccines.phila.gov\\\/index.php\\\/spring-2025-support-team-newsletter\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/vaccines.phila.gov\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Spring 2025 Support Team Newsletter\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/vaccines.phila.gov\\\/#website\",\"url\":\"https:\\\/\\\/vaccines.phila.gov\\\/\",\"name\":\"Philadelphia Immunization Program\",\"description\":\"Immunization Program of the Philadelphia Department of Public Health\",\"publisher\":{\"@id\":\"https:\\\/\\\/vaccines.phila.gov\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/vaccines.phila.gov\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/vaccines.phila.gov\\\/#organization\",\"name\":\"Philadelphia Immunization Program\",\"url\":\"https:\\\/\\\/vaccines.phila.gov\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/vaccines.phila.gov\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/vaccines.phila.gov\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/ImmunizationProgram-Logo-White-scaled.png\",\"contentUrl\":\"https:\\\/\\\/vaccines.phila.gov\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/ImmunizationProgram-Logo-White-scaled.png\",\"width\":2560,\"height\":501,\"caption\":\"Philadelphia Immunization Program\"},\"image\":{\"@id\":\"https:\\\/\\\/vaccines.phila.gov\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/phillyhealth\\\/\",\"https:\\\/\\\/www.instagram.com\\\/phlpublichealth\\\/?hl=en\",\"https:\\\/\\\/www.youtube.com\\\/@phillyimmz\\\/videos\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/vaccines.phila.gov\\\/#\\\/schema\\\/person\\\/72a2870c62f9f82e38755ebe31ac491a\",\"name\":\"Theo Cerequas\",\"sameAs\":[\"https:\\\/\\\/vaccines.phila.gov\\\/\"],\"url\":\"https:\\\/\\\/vaccines.phila.gov\\\/index.php\\\/author\\\/theo-cerequas\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Spring 2025 Support Team Newsletter - Philadelphia Immunization Program","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/vaccines.phila.gov\/index.php\/spring-2025-support-team-newsletter\/","og_locale":"en_US","og_type":"article","og_title":"Spring 2025 Support Team Newsletter - Philadelphia Immunization Program","og_description":"Support Team Newsletter Spring 2025 Four Tips for Ordering Success 1. Complete all 3 steps on the same day: 2. Order the right amount! When placing vaccine orders, make sure to request the right amount. We review all orders to prevent unnecessary waste. Use this\u00a0guide...","og_url":"https:\/\/vaccines.phila.gov\/index.php\/spring-2025-support-team-newsletter\/","og_site_name":"Philadelphia Immunization Program","article_publisher":"https:\/\/www.facebook.com\/phillyhealth\/","article_published_time":"2025-04-28T18:59:44+00:00","article_modified_time":"2025-04-28T20:20:03+00:00","og_image":[{"width":916,"height":512,"url":"https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/04\/support-team-header.jpg","type":"image\/jpeg"}],"author":"Theo Cerequas","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Theo Cerequas","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/vaccines.phila.gov\/index.php\/spring-2025-support-team-newsletter\/#article","isPartOf":{"@id":"https:\/\/vaccines.phila.gov\/index.php\/spring-2025-support-team-newsletter\/"},"author":{"name":"Theo Cerequas","@id":"https:\/\/vaccines.phila.gov\/#\/schema\/person\/72a2870c62f9f82e38755ebe31ac491a"},"headline":"Spring 2025 Support Team Newsletter","datePublished":"2025-04-28T18:59:44+00:00","dateModified":"2025-04-28T20:20:03+00:00","mainEntityOfPage":{"@id":"https:\/\/vaccines.phila.gov\/index.php\/spring-2025-support-team-newsletter\/"},"wordCount":447,"publisher":{"@id":"https:\/\/vaccines.phila.gov\/#organization"},"image":{"@id":"https:\/\/vaccines.phila.gov\/index.php\/spring-2025-support-team-newsletter\/#primaryimage"},"thumbnailUrl":"https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/04\/support-team-header.jpg","articleSection":["General","VFAAR","VFC"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/vaccines.phila.gov\/index.php\/spring-2025-support-team-newsletter\/","url":"https:\/\/vaccines.phila.gov\/index.php\/spring-2025-support-team-newsletter\/","name":"Spring 2025 Support Team Newsletter - Philadelphia Immunization Program","isPartOf":{"@id":"https:\/\/vaccines.phila.gov\/#website"},"primaryImageOfPage":{"@id":"https:\/\/vaccines.phila.gov\/index.php\/spring-2025-support-team-newsletter\/#primaryimage"},"image":{"@id":"https:\/\/vaccines.phila.gov\/index.php\/spring-2025-support-team-newsletter\/#primaryimage"},"thumbnailUrl":"https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/04\/support-team-header.jpg","datePublished":"2025-04-28T18:59:44+00:00","dateModified":"2025-04-28T20:20:03+00:00","breadcrumb":{"@id":"https:\/\/vaccines.phila.gov\/index.php\/spring-2025-support-team-newsletter\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/vaccines.phila.gov\/index.php\/spring-2025-support-team-newsletter\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/vaccines.phila.gov\/index.php\/spring-2025-support-team-newsletter\/#primaryimage","url":"https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/04\/support-team-header.jpg","contentUrl":"https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2025\/04\/support-team-header.jpg","width":916,"height":512,"caption":"Support team newsletter header"},{"@type":"BreadcrumbList","@id":"https:\/\/vaccines.phila.gov\/index.php\/spring-2025-support-team-newsletter\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/vaccines.phila.gov\/"},{"@type":"ListItem","position":2,"name":"Spring 2025 Support Team Newsletter"}]},{"@type":"WebSite","@id":"https:\/\/vaccines.phila.gov\/#website","url":"https:\/\/vaccines.phila.gov\/","name":"Philadelphia Immunization Program","description":"Immunization Program of the Philadelphia Department of Public Health","publisher":{"@id":"https:\/\/vaccines.phila.gov\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/vaccines.phila.gov\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/vaccines.phila.gov\/#organization","name":"Philadelphia Immunization Program","url":"https:\/\/vaccines.phila.gov\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/vaccines.phila.gov\/#\/schema\/logo\/image\/","url":"https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2026\/05\/ImmunizationProgram-Logo-White-scaled.png","contentUrl":"https:\/\/vaccines.phila.gov\/wp-content\/uploads\/2026\/05\/ImmunizationProgram-Logo-White-scaled.png","width":2560,"height":501,"caption":"Philadelphia Immunization Program"},"image":{"@id":"https:\/\/vaccines.phila.gov\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/phillyhealth\/","https:\/\/www.instagram.com\/phlpublichealth\/?hl=en","https:\/\/www.youtube.com\/@phillyimmz\/videos"]},{"@type":"Person","@id":"https:\/\/vaccines.phila.gov\/#\/schema\/person\/72a2870c62f9f82e38755ebe31ac491a","name":"Theo Cerequas","sameAs":["https:\/\/vaccines.phila.gov\/"],"url":"https:\/\/vaccines.phila.gov\/index.php\/author\/theo-cerequas\/"}]}},"_links":{"self":[{"href":"https:\/\/vaccines.phila.gov\/index.php\/wp-json\/wp\/v2\/posts\/12078","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vaccines.phila.gov\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vaccines.phila.gov\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vaccines.phila.gov\/index.php\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/vaccines.phila.gov\/index.php\/wp-json\/wp\/v2\/comments?post=12078"}],"version-history":[{"count":0,"href":"https:\/\/vaccines.phila.gov\/index.php\/wp-json\/wp\/v2\/posts\/12078\/revisions"}],"wp:attachment":[{"href":"https:\/\/vaccines.phila.gov\/index.php\/wp-json\/wp\/v2\/media?parent=12078"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vaccines.phila.gov\/index.php\/wp-json\/wp\/v2\/categories?post=12078"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vaccines.phila.gov\/index.php\/wp-json\/wp\/v2\/tags?post=12078"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}